8/66 Clarence Street, Port Macquarie New South Wales 2444, Australia
  • Home
  • Service Information
  • Fees
  • Programs & Therapy
  • Book Now
  • More
    • Home
    • Service Information
    • Fees
    • Programs & Therapy
    • Book Now
  • Home
  • Service Information
  • Fees
  • Programs & Therapy
  • Book Now

Compassionate, thoughtful and considerate

Compassionate, thoughtful and considerateCompassionate, thoughtful and considerateCompassionate, thoughtful and considerate

Information

Confidentiality

Children and Adolescents

Children and Adolescents

Your Counsellor is bound by the Australian Counselling Association (ACA) Code of Ethics and will uphold your right to confidentiality. Your safety and privacy will be maintained. However there are some limitations to confidentiality. Counsellors have a legal obligation to protect you and other's safety should a significant risk be determined. This will be outlined in your intake form and during your initial consultation. You can ask your counsellor questions about this at any time. Your counsellor places your right to confidentiality in high regard. 

Children and Adolescents

Children and Adolescents

Children and Adolescents

Thought-Full Counselling requires consent from at least one parent/carer/legal guardian to provide counselling services for anyone under the age of 18. In the case that there are two parents/carers/legal guardians, then consent is ideally provided from both parties. Parental involvement will depend on a range of factors; including the child's developmental age, the type of therapeutic treatment that is appropriate for them and how comfortable your child is with sharing information. There are times where it can be beneficial for the child to have parents/carers involvement. As a child progresses into adolescence they may have reservations about parent/carer involvement. Thought-Full Counselling does not wish for this to become a barrier for young people to seek help and ask that parents/carers also respect their child's right to confidentiality. Their counsellor will be guided by the child/adolescent and how much information they are comfortable sharing. This is to ensure that they are able to access a safe and supportive counselling environment. 

Crisis Support

Children and Adolescents

Thought-Full Counselling does not provide immediate crisis support. If you or someone you know needs immediate support please utilise the following services: 


Emergency: 000

Lifeline: 13 11 14

Kids Helpline: 1800 55 1800

Suicide callback service: 1300 659 467


Other services of interest: 


Beyond Blue 1300 22 4636

Mental Health Access Line (NSW):

1800 011 511

13 Yarn (Indigenous Crisis Line): 13 92 76

Parent Line (NSW): 1300 1300 52

ADIS (Alcohol and Other Drugs Information Service): 1800 250 015

MensLine Australia: 1300 78 99 78

Gambling Hotline: 1800 858 858

1800 RESPECT (DFV) Hotline: 1800 737 732

National Debt Hotline: 1800 007 007

Getting in touch

You can phone Thought-Full Counselling on 0490 793 950. Please leave a short voice mail or send a text if your call is unanswered and Mali will phone you as soon as possible. 


OR 

Send an email at mali@thought-fullcounselling.com . 


You will be required to complete a Service Agreement and Intake Form prior to your first session. This will be sent to you and can be completed digitally. Under 18 will need parent/carers consent also. 

Alternatively you can use the 'Book Now' tab and complete the Intake Form Online.

When you reach out if you do have an idea of a few times that you may be available for your first session please include this in your email inquiry as it can assist in streamlining the process. 

Reasons you might seek help

There are many reasons that you might choose to seek counselling support, including: 

  • anxiety, stress or worry
  • burn-out or being overwhelmed
  • shame, guilt or fear of rejection
  • feeling lost or lack of belonging
  • sadness
  • family and relationship challenges
  • cultural identity challenges
  • impacts of adoption, foster care or family separation
  • peer/friendship challenges
  • experiencing grief or loss
  • past or present trauma
  • anger, frustration
  • difficulty managing thoughts and behaviours
  • sleep challenges
  • confidence building and motivation
  • thoughts of suicide, self-harm
  • self-esteem

Therapeutic strategies

Your counsellor will work with you to develop the strategies that may work best for you. It is important that this is a collaborative process to ensure that you can engage in a sense of empowerment. What goes into your toolbox needs to be unique to you. Some of the strategies you may experience include:

  • Cognitive Behaviour Therapy
  • Solution-Focused Brief Therapy
  • Cue-Centered Therapy(coming soon)
  • goal setting
  • breathing techniques
  • mindfulness techniques
  • talking
  • journaling 
  • psychoeducation
  • art, music and writing techniques
  • self-expression
  • self-care

Frequently Asked Questions

Please reach out at mali@thought-fullcounselling.com if you cannot find an answer to your question.

This will depend on the availability of your counsellor and their current caseload. Your counsellor will let you know if there are expected wait times when sending you the intake forms. The sooner you are able to complete these the sooner you will be able to complete your first session. If you have an idea of a few times that you may be available when you make your initial contact this can help streamline your first appointment time. 


No, your counsellor is not able to provide you with a diagnosis. This will need to be discussed with your GP. If you do not have a diagnosis but are requiring this, you will need to speak with your medical practitioner (GP). If your GP requires a support letter your counsellor is happy to provide this to them, with your consent. 


Counsellors are not able to provide Medicare rebated sessions. If you have a Health Care Plan from your GP and wish to use this, you will need to access a Registered or Clinical Psychologist who is also registered with Medicare provisions. Health Care Plans from your GP allow for a 'gap fee' when seeing a Registered or Clinical Psychologist. This means that there will still be a fee applied. Psychologists that are able to provide Bulk-Billing Services may allow for no or limited fee options. 


Thought-Full Counselling can provide counselling services for Plan-Managed and Self-Managed NDIS Participants. If you have either of these plans please let Thought-Full Counselling know so you can be sent an NDIS Service Agreement. If you have a Plan Manager or a Participant Representative that manages your funds (eg carer) they will need to complete the Service Agreement. 

NDIA Managed- Currently Thought-Full Counselling is unable to provide services for NDIA Managed Participants however hopefully this service is coming soon!


No. You do not need a referral. If you do have one you are welcome to send this in. 


You absolutely do not need to have a diagnosis to see a counsellor. Counselling is about providing support and working through challenges regardless of a diagnosis. If you have a diagnosis, it is also your choice if you wish to share this with your counsellor. 



Copyright © 2025 Thought-Full Counselling - All Rights Reserved.

Powered by

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept